Privacy Policy Statement

Customer complaints mechanism Complaints may be raised by a customer, in writing, by phone, or in a face to face meeting. The complaint shall be submitted by any of the following means:

  • By hand to: The Complaints Unit at the company. please visit our Complaints Unit located in AMIFC’s Head Office. (Address: Ninth floor, Jassim Al Asfour Tower, Al Soor Street, Al Mirqab. Working hours: Sunday – Thursday, from 7:30am – 3:30pm)
  • By e-mail to:
  • For further inquiries please contact: 22960248
  • **Response to the complaint submitted by the customer should be made within 30 business days from the date of receipt.

Preliminary corporate governance policies

PDFFiles/Code of Conduct
PDFFiles/Corporate Governance Manual
PDFFiles/Related Parties Transaction Policy and Procedures Manual